Singapore Centre for Social Enterprise, raiSE Ltd (hereafter “we”, “us”, “our” or “raiSE”) is committed to ensuring that the personal data which you provide to us remains safe. This Privacy Policy sets out how we handle personal data that you may supply when you interact with us.

When We Collect

We may receive and collect personal data from you in any of the following situations:

• When you use our website.
• When you apply for membership with us.
• When you request to get in touch with us or to be on our mailing list.
• When you respond to or participate in our initiatives and events.
• When you use the resources which we make available to social enterprises.
• When you contact us and supply personal data for any other reason.

What We Collect

We only collect personal data which you supply to us. The types of personal data which we may receive from you include, but are not limited to, the following:

• Your name.
• NRIC or other identification number.
• Telephone number(s).
• Mailing and email address.
• Any other information relating to you which you have submitted to us.

You are under no obligation to provide personal data to us. If you choose to withhold personal data, we may be unable to provide you with certain aspects of our services.

By furnishing us with personal data, you are deemed to have consented to our collection, use, processing and disclosure of such personal data for the purposes described in this Privacy Policy. If you are furnishing us with personal data of individuals other than yourself, you represent and warrant that these individuals have given you consent to disclose their personal data to us for such purposes.

How We Use Personal Data

We use personal data for the following purposes:

• For membership administration, if you have applied for or are a member with us.
• To assist with your enquiries.
• To provide services or resources which you request.
• To enable, with your consent, certain third parties to send you information regarding their products and services which you may find useful.
• To operate, maintain and improve our services and our website.
• To communicate with you and respond to your queries, complaints and requests.
• For conducting research and surveys of the social enterprise sector.
• For publication on our website’s e-Directory if you are registered with us as a social enterprise member.
• For dissemination of email updates from raiSE, including newsletters, email announcements and invitations to events (unless you have opted out from receiving such email updates).
• For any other purposes as permitted by applicable law or with your consent.

Who We Share Personal Data With

We may share the personal data we receive from you with our partners, affiliates and selected third parties who assist us in our work, research and/or providing certain services or resources on our behalf. These partners, affiliates and third parties will only have access to such personal data to the extent necessary to perform their functions. If we are required to transfer any personal data outside of Singapore, such transfer will be carried out in accordance with the Personal Data Protection Act 2012 and this Privacy Policy.

Save as provided above, we will not disclose personal data to third parties unless we have your permission or are required by law to do so.

We may from time to time issue reports and newsletters relating to our work and the social enterprise sector in Singapore, but these will not disclose personal data which you have supplied to us unless we have your express prior consent.

Security

We are committed to ensuring that the personal data which you supply remains secure with us. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal data we receive from you.

Cookies

We use cookies on our website, which are small data files sent to your browser to store and track information when you enter our website. Cookies help us to provide you with an improved website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to information stored on your device or any personal data about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, doing so may prevent you from taking full advantage of our website.

Links To Other Websites

Our website may contain links to other websites operated by third parties which may be of interest to you. However, once you have used these links to leave our website, you should note that we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question to under how your information may be used by the third party which operates that website.

Accessing And Accuracy Of Your Personal Data

You may access a copy of and/or update the personal data which we hold about you in the following ways:

• If you are a social enterprise member: By logging into your social enterprise membership account with us and accessing the “Settings” section of your account.
• For everyone else: By emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. All requests are subject to the paragraph below.

Please note the following when submitting a request to us:

• You are not entitled to access and/or amend data which is not personal data, or personal data not belonging to you.
• We may seek further clarification, or refuse to comply with your request if you have not provided sufficient information as may be reasonably required to locate the requested personal data.
• We may charge you a reasonable fee for every request to access a copy of the personal data which we hold about you. We will provide an estimate of the fee before proceeding with your request.
• We may require you to produce further identification documents to verify against our records.
• Upon receipt of your request, together with the relevant identification documents and, if applicable, the administrative fee for access to your personal data, we will aim to complete your request as quickly as possible, but please allow up to 30 days for us to respond.

Changes To Privacy Policy

We may update this Privacy Policy from time to time, and all changes will be posted on this page. You should check this page at regular intervals to ensure that you are aware of and understand any such changes. Your continued use of our services and/or website constitutes your acceptance of the updated Privacy Policy.

Contacting Us

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions or concerns in relation to your personal data.

Last updated on 2 May 2017.